You may request TA Finance to auto debit your account every month by contacting TA Contact Service or Customer Service located at your local branch office (you do not have to go to the bank).

Important Notices

1. Auto Debit is Free Of Charge
Payment made by auto debit is free of charge. However, failure in the auto debit process will incur a fee of Rp. 3,000 per transaction. A single auto debit process can be done three times at maximum in the pertinent month.

2. Prepare Your Funds 1 Working Day Prior To Due Date
To prevent auto debit failure, please ensure that there are enough funds in your account including at least the minimum balance one working day prior to the due date. If the due date coincides with a national holiday, please prepare the funds two working days prior to the due date at the latest.

Document Requirements :

1. Permata Auto Debit

• Photocopy of Identity Card
• Letter of Authority for Auto Debit

• Photocopy of Identity Card
• Photocopy of ATM Card
• Photocopy of Passbook
• Letter of Authority for Auto Debit

• Photocopy of Identity Card
• Photocopy of Passbook
• Letter of Authority for Auto Debit
• ATM number

1. Accepted ATM Cards
   • ATM cards issued by Permata Bank
   • ATM cards issued by members of ATM Bersama or ALTO/PRIMA, except BI, BCA, ABN Amro, StandChart Bank, Citibank, BNI Bank, Jabar Bank, Bengkulu Bank, Swadesi Bank, BPD Sul-tra, BPD KalTeng, BPR Eka Bumi Artha.
2. ATM Transaction Fee
   Permata card
   * TAPA fee Rp. 5,000 *)
   
   ATM cards issued by members of ATM Bersama or ALTO/PRIMA
   * TAPA fee Rp. 5,000 *)
   + On-line fees are determined by the ATM card issuer
   
   *) TAPA fee will be charged in the next deferred payment, whereas on-line fee will be automatically debited from your account.
   
3. Rate of Claim
   The total of claim consists of your installment, fines and late fee in the event of late payment.
   
   
4. Exceptions
   You cannot pay via ATM if your installment payment has been overdue for more than 30 days.

1. Cash Deposit at the Post Office
Paying your monthly installments has become more convenient with the arrival of our cash desposit service at your local post office. This service is available at most Pos Indonesia (Indonesian Post) branches nationwide within their respective operational hours. Refer to our list of Pos Indonesia branches under Payment Steps to locate your nearest post office.

Important Notices

Fee
Every transaction incurs a fee of Rp 7,000,-

Amount Payable
Your Amount Payable consists of your monthly installment (in addition to late fees if applicable) plus the post office's transaction fee.

Payment Steps
Step 1 : Visit your local Post Office Click here for a list of Pos Indonesia branches and their locations
Step 2 : State your TAPA Number
Step 3 : Your total payable amount will be informed by a clerk.
Step 4 : You will be issued a Payment Receipt upon payment completion.

* Example of a Post Office-issued Cash Deposit Payment Receipt

-Location
Most branches of Pos Indonesia

2. Cash Deposit at Permata Bank
You may make your monthly loan payment by cash at any Permata Bank branch within the designated branch's operational hours by simply stating your TAPA (TA Personal Account) Number to a Permata Bank teller. Upon payment completion, you will be issued an official payment receipt by the Permata Bank teller.

Fee
Every transaction incurs a fee Rp.5,000,-

3. Cash Deposit at a TA Finance Branch
You may pay your monthly installments by cash at any TA Finance branch within your chosen branch's operational hours by simply stating your TAPA (TA Personal Account) Number to a TA Finance teller. 

Fee
Every visit incurs a fee Rp. 20,000,- (not per transaction)